Terms of Service

Last Updated: April 28, 2026  |  Effective Date: April 28, 2026

1. Agreement to Terms

By accessing or using the website at http://www.groundedlearningce.com and any services provided by Grounded Learning CE, LLC (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our services.

2. Services Provided

Grounded Learning CE provides online electrical continuing education (CE) courses, exam preparation materials, and related educational services for licensed electricians and electrical contractors. Our services include self-paced CE course modules covering NEC 2017, 2020, 2023, and 2026 editions, specialty and emerging technology courses, NFPA 70E electrical safety courses, state-specific CE modules, Journeyman and Master Electrician exam preparation materials, and certificates of completion for successfully completed courses.

3. Account Registration

To access our courses, you must create an account and provide accurate, complete, and current information, including your state electrical license details where applicable. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. One person per account: Each account is for a single individual. Course access and completion records are non-transferable. Sharing account credentials or allowing another person to complete courses under your account is a violation of these Terms and may result in account termination and invalidation of certificates.

4. Course Access and Completion

Upon purchase, you receive a non-exclusive, non-transferable license to access the course content for your personal educational use. Each course includes a built-in timer that tracks your active engagement time. You must meet the minimum time requirement for each module (typically 50 minutes of active engagement per CE hour) and pass the course assessment to receive a certificate of completion. Academic integrity: You must complete all coursework yourself. Using another person to complete courses on your behalf, using automated tools to bypass course timers or assessments, or any other form of academic dishonesty will result in account termination and may be reported to your state licensing board.

5. Certificates of Completion

Certificates are issued automatically upon successful completion of a course. Certificates include your name, the course title, CE hours earned, completion date, and our provider identification information. We maintain completion records as required by state regulatory bodies. State approval notice: We are in the process of obtaining state board approvals across the states we serve. It is your responsibility to verify that our courses are accepted by your state licensing board before relying on them for license renewal. We encourage you to check with your state board or consult your state’s page on our website.

6. Pricing and Payment

All prices are listed in U.S. dollars and are subject to change without prior notice, though price changes will not affect purchases already completed. Payment is due at the time of purchase. We accept all major credit cards (Visa, Mastercard, American Express, Discover) and PayPal through our secure payment processors. Launch pricing is available for a limited time (90 days from launch) and may be modified or discontinued at our discretion.

7. Refund Policy

Our full refund policy is detailed on our Refund Policy page. In summary: if you have not completed a CE course or specialty course, you may request a refund of your purchase price minus a 3% administrative fee that covers non-refundable payment-processing costs (credit card and PayPal transaction fees). Once a course has been completed and the certificate of completion has been generated, no refund is available. The 3% administrative fee does not apply when a refund results from a technical issue on our end, is required by state law, or is issued by us at our sole discretion as a goodwill gesture. Where state consumer protection laws provide greater refund rights, those laws take precedence. Exam Preparation Products. Exam prep products (Journeyman, Master, Combo) are governed by a tiered refund policy based on the number of practice exams attempted, subject to a 30-day refund window from the date of purchase. The full tier table and worked examples are on the Refund Policy page. The Exam Prep Tiered Refund policy is effective for purchases made on or after April 2, 2026.

8. Intellectual Property

All course content, website design, text, graphics, logos, and other materials on this website are the property of Grounded Learning CE, LLC or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use our content for any commercial purpose without our prior written consent. The NEC (National Electrical Code) is a registered trademark of the National Fire Protection Association (NFPA). Our courses reference the NEC for educational purposes in accordance with fair use principles.

9. Limitation of Liability

Our courses are designed for educational purposes and to help you meet state CE requirements. They are not a substitute for professional judgment in the field. We make no guarantee that completion of our courses will result in passing a licensing exam, obtaining or renewing a license, or any specific professional outcome. To the maximum extent permitted by law, Grounded Learning CE, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim arising from these Terms shall not exceed the amount you paid for the specific course or service giving rise to the claim.

10. Disclaimers

Our services are provided “as is” and “as available.” While we strive for accuracy in all course content, we do not warrant that our courses are free from errors or that access will be uninterrupted. The NEC and state regulations are subject to change, and we update our content periodically to reflect current standards. Not legal or professional advice: Our courses provide educational content based on the NEC and state regulations. They do not constitute legal, professional, or licensing advice. For questions about your specific licensing requirements, consult your state licensing board.

11. Prohibited Uses

You agree not to use our services to share account credentials with others, use automated systems to access courses or bypass timers, copy, reproduce, or redistribute course content, misrepresent your identity during course completion, submit false or misleading information on your account, interfere with or disrupt our website or servers, or use our services for any unlawful purpose.

12. Termination

We reserve the right to suspend or terminate your account and access to our services at any time for violation of these Terms, academic dishonesty, fraudulent activity, or any other reason we deem necessary to protect our business and other users. Upon termination for cause, you forfeit access to all purchased courses.

13. Dispute Resolution

Any dispute arising from these Terms or your use of our services shall first be addressed through good-faith negotiation by contacting us at support@groundedlearningce.com. If the dispute cannot be resolved through negotiation within 30 days, it shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Berrien County, Michigan. You agree to waive any right to a jury trial or to participate in a class action.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the revised Terms on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised Terms.

16. Contact Information

For questions about these Terms of Service, please contact us: Grounded Learning CE, LLC
732 S. 11th Street, #216
Niles, MI 49120
Email: support@groundedlearningce.com
Phone: 269-340-0132